Last updated: 11 February 2026
Website: https://mtallied.com.au/
Email: mangoallied@gmail.com
Phone: 1300 159 854
1. Introduction
Mango Tree Allied is committed to protecting your personal information in line with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs). We respect your privacy and explain how we collect, use, disclose and manage your personal information when you visit this website or use our services.
2. What Personal Information We Collect
We may collect personal information you provide to us, including:
• Name and contact details (email, phone number)
• Organisation details (if supplied)
• NDIS plan details, participant needs and preferences
• Messages or enquiries submitted via contact forms
• Technical data such as IP address, browser type and usage analytics collected by cookies
We only collect personal information that is reasonably necessary to deliver support coordination and related services.
3. How We Collect Personal Information
We collect information when:
• You submit a form on our website
• You email or call us directly
• You provide information during service delivery
• Your device interacts with our website (cookies and analytics)
4. Why We Collect Personal Information
We use personal information for the following purposes:
• To respond to your enquiries and provide services
• To understand your needs and deliver NDIS support coordination
• To improve our website, services and client communications
• To send updates about service changes, if you opt in
5. Disclosure of Personal Information
We may disclose personal information to:
• Service providers who support our operations (e.g. hosting, analytics)
• Third parties where required by law (e.g. regulators)
• Other professionals with your consent if relevant to your care
We do not sell personal information to third parties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect technical and usage data. These help analyse website performance and improve user experience. You can disable cookies through your browser settings.
7. Overseas Disclosure
Personal information may be stored or processed overseas if we use international cloud services. We take reasonable steps to ensure overseas recipients handle information consistently with Australian privacy standards.
8. Security and Retention
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access. Your information will be retained only as long as necessary for service delivery or legal requirements.
9. Access and Correction
You can request access to your personal information or ask us to correct information we hold. To request access or correction, contact us at mangoallied@gmail.com or via post using our contact details.
10. Complaints and Contact
If you have concerns about how we handle your privacy, you can contact us at mangoallied@gmail.com. If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect when published on our website.
